About Waldman Plumbing and Heating
Waldman Plumbing and Heating is a fourth-generation, family-owned plumbing and heating company serving Lynn, MA and the greater North Shore since 1920. With more than 100 years of hands-on experience, MA Master Plumber License #12964, and a reputation built on honest work and personal service, Waldman is one of the oldest and most trusted plumbing and heating companies on the North Shore. We serve homeowners and businesses within a 20-mile radius of Lynn, handling everything from routine repairs to complex high-efficiency heating system installations, and we back every job with a 1 to 5 year warranty on labor and parts.
Over 100 Years of Family Service on the North Shore
More than a century ago, Jacob Waldman arrived in the United States and built a plumbing business from nothing. He rode a two-wheel bicycle from job to job, carrying his tools by hand, earning the trust of families across the North Shore one household at a time. That commitment to showing up, doing good work, and treating customers with respect became the foundation of everything Waldman Plumbing and Heating stands for today.
Over the following generations, Jacob’s son Phil joined the business, followed by grandson Mike and great-grandson Jeff. Each generation carried forward the same standard of care: do the job right, leave the home cleaner than you found it, and stand behind your work without question. Today, Mike and Jeff Waldman lead the company, continuing a tradition that has made Waldman a household name throughout Lynn, Marblehead, Salem, Beverly, and across the North Shore.
Meet Mike and Jeff Waldman
Mike and Jeff Waldman are the fourth generation to lead the company their great-grandfather founded. Together they oversee a team of licensed, insured, and background-screened technicians who serve residential and commercial customers throughout the North Shore and greater Boston area.
“We perform both residential and commercial plumbing and heating. Although we are known mostly as a service-oriented company, we have expanded over the years into renovation work and heating system installations. We specialize in radiant heat, snowmelt systems, and high-efficiency heating and hot water systems.” — Mike Waldman
Jeff adds that helping customers save money on fuel bills while also benefiting the environment has become central to what Waldman does. Waldman has replaced boilers running at 70 percent efficiency with systems operating at 95 percent efficiency, delivering lower operating costs and a smaller environmental footprint for the homeowner.
“Our goal is to give our clients the newest and best equipment and make them ecstatic that they used us.” — Jeff Waldman
What We Do
Waldman serves both residential and commercial customers with a full range of plumbing and heating services. Whether you need a leaking faucet fixed today or a complete high-efficiency boiler system installed, the same family-trained standard of workmanship applies to every job.
Plumbing Services
Faucet and toilet repair, pipe repair and repiping, drain cleaning, sewer repair, water heater installation and service, leak detection, water filtration, water softeners, gas line installation, sump pump installation, plumbing inspections, and 24/7 emergency plumbing throughout the North Shore.
Heating Services
High-efficiency boiler and furnace installation and repair, radiant floor heating, snowmelt systems, ductless mini-split installation, oil-to-gas conversions, carbon monoxide testing, and annual heating maintenance tune-ups for residential and commercial properties.
Our Commitment to Every Customer
Four generations of Waldmans have followed the same three guiding principles on every job. These are not marketing points. They are working rules that Mike, Jeff, and every Waldman technician take seriously on every call.
- Perform quality work, every time, without shortcuts.
- Leave the job cleaner than when the technician arrived.
- If a Waldman representative makes a promise, keep it.
Every Waldman technician is thoroughly screened, trained, and insured before setting foot in a customer’s home. Customer service before and after the sale is the heart of the business, and the company’s goal is for every customer to feel safe and comfortable with Waldman in their home.
“Customer service – both before and after the sale – is the heart of our business. We are proud to say our technicians are thoroughly screened, trained, and insured. We want our customers to feel safe and comfortable to have our people in their homes.” — Mike Waldman
The Ultimate Savings Agreement (USA) Service Plan
The USA (Ultimate Savings Agreement) Service Plan is Waldman’s annual maintenance and priority service membership. As Jeff explains, the plan provides an annual plumbing and heating inspection, discounts on all service work, and guaranteed preferential scheduling whenever service is needed. The USA plan is Waldman’s way of ensuring that customers who rely on the company most always get the attention they need, when they need it.
Community Involvement
Waldman Plumbing and Heating is a member of the Quality Service Contractors (QSC) and the Plumbing, Heating, and Cooling Contractors Association (PHCC), two of the largest membership associations in the plumbing and heating industry. These affiliations provide Waldman’s team with ongoing education, networking, and access to the latest developments in plumbing and customer service best practices.
Waldman is also an active member of both the Marblehead Chamber of Commerce and the Lynn Area Chamber of Commerce. These memberships reflect the company’s deep roots in the local community and its ongoing commitment to the businesses and families it serves across the North Shore.
Waldman in the Press
Plumbing and Mechanical magazine featured Waldman Plumbing and Heating in a dedicated profile piece recognizing the company’s work and its place in the industry. Read the full article at PM Magazine.
Learn More
Read Customer Testimonials | 17 Things to Expect from Waldman | Explore the USA Service Plan
Ready to experience the Waldman difference? Call 781.780.3184 or contact us online. Personal, prompt, and backed by over 100 years of North Shore service.
